Privacy Policy
Last Updated: April 20, 2025
At StrideAI, we are committed to protecting your privacy and ensuring you have a positive experience when using our fitness coaching service. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (name, phone number, email)
- Profile information (fitness goals, fitness level, dietary preferences)
- Communications with your AI trainer
- Fitness progress data you share
1.2 Automatically Collected Information
We automatically collect certain information when you use our platform:
- Usage data (features accessed, time spent, interactions)
- Device information (device type, operating system, browser type)
- IP address and general location data
- Log data and cookies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and update your personalized fitness plan
- Respond to your inquiries and provide support
- Send service-related notifications
- Monitor and analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
- Improve our AI models and coaching capabilities
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors (legal, accounting, etc.)
- Law enforcement when required by law
- In connection with a business transfer or acquisition
Any third parties with whom we share your data are contractually obligated to provide the same level of protection we promise to you.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your data
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us at privacy@strideai.com.
6. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at privacy@strideai.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@strideai.com
Address: StrideAI, Inc., 123 Fitness Street, Suite 100, San Francisco, CA 94107